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Once your healthcare professional prescribes a program for you, an email containing your unique program code will be sent to you. Simply enter this code in the Euneo Health app to begin your personalized program.

Yes, we’ve developed a range of evidence-based programs targeted at common musculoskeletal conditions, ideal for individuals who are managing their rehabilitation independently.

If you’re not coming through a healthcare professional, you can select a program based on your specific condition. We always advise consulting a healthcare professional for a definitive diagnosis before starting any program.

Each exercise within our programs includes detailed instructions and a video demonstration. If you're still unsure or if the exercise causes discomfort, we recommend seeking advice from a healthcare professional for personalized guidance.

At Euneo Health, we prioritize the confidentiality and security of your personal information. All user data is encrypted and stored securely. For more information on our data handling practices, please refer to our privacy policy.

You can cancel your subscription at any time through the settings in your app store account. If you need assistance, our support team is available to help.

Yes, the Euneo Health app supports multi-device usage. Log into your account on any device, and your progress and data will be synchronized, ensuring a seamless experience across all platforms.